Administrative Assistant (ICT) within the Registry

About the Malta Business Registry (MBR)

The Malta Business Registry, established under Subsidiary Legislation 497.27, is responsible for the registration of new commercial partnerships, the registration of documents related to commercial partnership, the issuing of certified documentation including certificates of good-standing amongst others, the reservation of company names, the collection of registration and other fees, the publication of notices and the imposition and collection of penalties. The MBR also conducts investigations of companies and the keeping of the company and partnership register.


The Role

The eventual appointee will be appointed at an Administrative Assistant level and will report to the Registrar and/or to other senior official with whom the Registrar’s authority is delegated. The Individual selected for this role will be required to carry out various support duties in a flexible manner in line with the exigencies of the Registry. S/he is expected to carry out the following tasks:

  • Effectively manage incoming and outgoing communication;
  • Provide guidance and support to the MBR system users;
  • Identify and assess customers’ needs to achieve satisfactory service;
  • Provide first level technical support;
  • Ensure that customer issues are followed up and resolved in a timely manner;
  • Coordinate with desk officers and IT Personnel;
  • Handle support issues, provide appropriate solutions and alternatives to ensure resolution;
  • General clerical and administrative support duties and assistance to the general public; and
  • Any other related duties as management may assign from time to time.

About You

We are looking for candidates with a Diploma in ICT or equivalent academic qualification in a relevant field of study at National Qualification Framework Level 3 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC)* or a widely recognised professional qualification at a comparable level.

*It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website on www.ncfhe.org.mt under MQRIC heading.

If you do not have the necessary academic or professional qualifications but you have at least three (3) years of experience within an ICT environment, we would still be interested in speaking with you.


How to Apply

Candidates are to forward a copy of their Curriculum Vitae (C.V.) and an accompanying covering letter providing the motivation for the application to careers.mbr@mbr.mt.

Candidates opting to apply via post are to send their Curriculum Vitae (C.V) and covering letter, for the attention of the Head of the Human Resources & Development Unit, Malta Business Registry, AM Business Centre, Triq il-Labour, Zejtun ZTN 2401.

C.V and covering letter will be received by not later than Monday, 15th July 2019.

The MBR will disregard any C.V.s and covering letters received after deadline. Candidates should assess and check before submitting their information whether they fulfil all the requirements as specified in this Vacancy notice, particularly in terms of qualifications and relevant professional experience. The MBR reserves the right to withdraw this call at any time and not to select any of the Candidates.


Data Protection

The MBR shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law.  


Appeal Procedure

If a candidate considers that s/he has been adversely affected by a particular decision, s/he can lodge a complaint within one (1) month from the time the candidate is notified of the application/interview feedback, addressed to the MBR Chief Operations Officer, AM Business Centre, Triq il-Labour, Zejtun ZTN 2401.


Submission of Information

Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate’s appointment liable to termination. 

Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates. 

Jobsplus Public Call Permit Reference:  533/2019

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