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Last Updated on February 1, 2021

Digital Receptionist Guidelines

The Digital Receptionist or Answering Machine for the MBR (22582300) has been updated with the following settings: 

At the start of the call, Press 1 to continue in Maltese or Press 2 to continue in English. 

You will now have the following 5 options to choose from: 

  • Press 1 to order certificates or certified documents. You can also send an e-mail to orders.mbr@mbr.mt for assistance. 
  • Press 2 for assistance about company name reservation. 
  • Press 3 for assistance about the online system. You can also send an e-mail to support.mbr@mbr.mt. 
  • Press 4 if you need assistance from a desk officer that does not include the previous options. 
  • Press 5 for any other query or assistance. 

When selecting option 4, you will be asked to either Press 1 to talk a desk officer of a registered company (with a C number) or Press 0 for other types of commercial partnerships. If you pressed 1 in this part, dial the digits (C number) of the company and the system will pass you through to the desk officer responsible. 

The MBR Call Centre is open from Monday to Thursday from 8am to noon, and from 1pm to 4pm and on Fridays from 8am to noon. 

The International & Corporate Taxation Unit (ICTU) make use of the same opening hours for telephone calls and have a different telephone line, which is 22582200. 

Company Allocations (C Companies)

FROMTODESK OFFICERFROM TODESK OFFICER
11000Tiziana Ellul
tiziana.a.ellul@mbr.mt		10012000Carl Gauci
carl.gauci@mbr.mt
20013000Tiziana Ellul
tiziana.a.ellul@mbr.mt		30014000Maria Caruana
maria.l.caruana@mbr.mt
40016000Tiziana Ellul
tiziana.a.ellul@mbr.mt		60018000Geoffrey Agius
geoffrey.agius@mbr.mt
80019000Tiziana Ellul
tiziana.a.ellul@mbr.mt		900113000Carl Gauci
carl.gauci@mbr.mt
1300114000Neil Sant
neil-joseph.c.sant@mbr.mt		1400115000Damian Borg
damian.borg@mbr.mt
1500116000Mark Schembri
mark.f.schembri@mbr.mt		1600117000Damian Borg
damian.borg@mbr.mt
1700118000Stephanie Spiteri Vassallo
stephanie.spiteri-vassallo@mbr.mt		1800119000Melanie Damato
melanie.damato@mbr.mt
1900120000Anthony Sciberras
anthony-michael.sciberras@mbr.mt		2000121000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt
2100123000Neil Sant
neil-joseph.c.sant@mbr.mt		2300126000Tiziana Ellul
tiziana.a.ellul@mbr.mt
2600127000Anthony Sciberras
anthony-michael.sciberras@mbr.mt		2700128000Mark Schembri
mark.f.schembri@mbr.mt
2800130000Maria Caruana
maria.l.caruana@mbr.mt		3000131000Damian Borg
damian.borg@mbr.mt
3100132000Mark Schembri
mark.f.schembri@mbr.mt		3200133000Neil Sant
neil-joseph.c.sant@mbr.mt
3300135000Maria Caruana
maria.l.caruana@mbr.mt		3500136000Geoffrey Agius
geoffrey.agius@mbr.mt
3600137000Mark Schembri
mark.f.schembri@mbr.mt		3700139000Raissa Accarino
raissa.a.accarino@mbr.mt
3900140000Neil Sant
neil-joseph.c.sant@mbr.mt		4000141000Anthony Sciberras
anthony-michael.sciberras@mbr.mt
4100142000Maria Caruana
maria.l.caruana@mbr.mt		4200143000Raissa Accarino
raissa.a.accarino@mbr.mt
4300145000Carl Gauci
carl.gauci@mbr.mt		4500146000Mark Schembri
mark.f.schembri@mbr.mt
4600147000Neil Sant
neil-joseph.c.sant@mbr.mt		4700148000Damian Borg
damian.borg@mbr.mt
4800149000Mark Schembri
mark.f.schembri@mbr.mt		4900150000Raissa Accarino
raissa.a.accarino@mbr.mt
5000151000Anthony Sciberras
anthony-michael.sciberras@mbr.mt		5100152000Annalise Sargent
annaliza.sargent@mbr.mt
5200153000Maria Caruana
maria.l.caruana@mbr.mt		5300154000Anthony Sciberras
anthony-michael.sciberras@mbr.mt
5400157000Geoffrey Agius
geoffrey.agius@mbr.mt		5700158000Mark Schembri
mark.f.schembri@mbr.mt
5800159000Raissa Accarino
raissa.a.accarino@mbr.mt		5900160000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt
6000161000Damian Borg
damian.borg@mbr.mt		6100162000Neil Sant
neil-joseph.c.sant@mbr.mt
6200163000Geoffrey Agius
geoffrey.agius@mbr.mt		6300164000Anthony Sciberras
anthony-michael.sciberras@mbr.mt
6400165000Stephanie Spiteri Vassallo
stephanie.spiteri-vassallo@mbr.mt		6500166000Damian Borg
damian.borg@mbr.mt
6600167000Mark Schembri
mark.f.schembri@mbr.mt		6700169000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt
6900170000Annalise Sargent
annaliza.sargent@mbr.mt		7000172000Carl Gauci
carl.gauci@mbr.mt
7200173000Anthony Sciberras
anthony-michael.sciberras@mbr.mt		7300174000Mark Schembri
mark.f.schembri@mbr.mt
7400175000Maria Caruana
maria.l.caruana@mbr.mt		7500176000Melanie Damato
melanie.damato@mbr.mt
7600177000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt		7700178000Anthony Sciberras
anthony-michael.sciberras@mbr.mt
7800180000Melanie Damato
melanie.damato@mbr.mt		8000181000Damian Borg
damian.borg@mbr.mt
8100182000Annalise Sargent
annaliza.sargent@mbr.mt		8200183000Raissa Accarino
raissa.a.accarino@mbr.mt
8300184000Damian Borg
damian.borg@mbr.mt		8400185000Antonella Grech
antonella.d.grech@mbr.mt
8500186000Raissa Accarino
raissa.a.accarino@mbr.mt		8600187000Neil Sant
neil-joseph.c.sant@mbr.mt
8700188000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt		8800190000Tiziana Ellul
tiziana.a.ellul@mbr.mt
9000191000Annalise Sargent
annaliza.sargent@mbr.mt		9100192000Geoffrey Agius
geoffrey.agius@mbr.mt
9200193000Neil Sant
neil-joseph.c.sant@mbr.mt		9300194000Tiziana Ellul
tiziana.a.ellul@mbr.mt
9400195000Carl Gauci
carl.gauci@mbr.mt		9500196000Antonella Grech antonella.d.grech@mbr.mt
9600197000Annalise Sargent
annaliza.sargent@mbr.mt		9700197500Raissa Accarino
raissa.a.accarino@mbr.mt
9750198000Antonella Grech
antonella.d.grech@mbr.mt		9800199000Stephanie Spiteri Vassallo
stephanie.spiteri-vassallo@mbr.mt
SVChristian Abela – christian.l.abela@mbr.mt
OCClaire Camilleri Borg – claire.camilleri-borg@mbr.mt
PCOMMIvan Camilleri – ivan.camilleri@mbr.mt
SEIvan Camilleri – ivan.camilleri@mbr.mt
EEIGIvan Camilleri – ivan.camilleri@mbr.mt
PNatalie Farrugia – nathalie.a.farrugia@mbr.mt
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