Last Updated on February 1, 2021
Digital Receptionist Guidelines
The Digital Receptionist or Answering Machine for the MBR (22582300) has been updated with the following settings:
At the start of the call, Press 1 to continue in Maltese or Press 2 to continue in English.
You will now have the following 5 options to choose from:
- Press 1 to order certificates or certified documents. You can also send an e-mail to orders.mbr@mbr.mt for assistance.
- Press 2 for assistance about company name reservation.
- Press 3 for assistance about the online system. You can also send an e-mail to support.mbr@mbr.mt.
- Press 4 if you need assistance from a desk officer that does not include the previous options.
- Press 5 for any other query or assistance.
When selecting option 4, you will be asked to either Press 1 to talk a desk officer of a registered company (with a C number) or Press 0 for other types of commercial partnerships. If you pressed 1 in this part, dial the digits (C number) of the company and the system will pass you through to the desk officer responsible.
The MBR Call Centre is open from Monday to Thursday from 8am to noon, and from 1pm to 4pm and on Fridays from 8am to noon.
The International & Corporate Taxation Unit (ICTU) make use of the same opening hours for telephone calls and have a different telephone line, which is

Company Allocations (C Companies)
FROM | TO | DESK OFFICER | FROM | TO | DESK OFFICER |
1 | 1000 | Tiziana Ellul tiziana.a.ellul@mbr.mt | 1001 | 2000 | Carl Gauci carl.gauci@mbr.mt |
2001 | 3000 | Tiziana Ellul tiziana.a.ellul@mbr.mt | 3001 | 4000 | Maria Caruana maria.l.caruana@mbr.mt |
4001 | 6000 | Tiziana Ellul tiziana.a.ellul@mbr.mt | 6001 | 8000 | Geoffrey Agius geoffrey.agius@mbr.mt |
8001 | 9000 | Tiziana Ellul tiziana.a.ellul@mbr.mt | 9001 | 13000 | Carl Gauci carl.gauci@mbr.mt |
13001 | 14000 | Neil Sant neil-joseph.c.sant@mbr.mt | 14001 | 15000 | Damian Borg damian.borg@mbr.mt |
15001 | 16000 | Mark Schembri mark.f.schembri@mbr.mt | 16001 | 17000 | Damian Borg damian.borg@mbr.mt |
17001 | 18000 | Stephanie Spiteri Vassallo stephanie.spiteri-vassallo@mbr.mt | 18001 | 19000 | Melanie Damato melanie.damato@mbr.mt |
19001 | 20000 | Anthony Sciberras anthony-michael.sciberras@mbr.mt | 20001 | 21000 | Daniela Azzopardi daniela.d.azzopardi@mbr.mt |
21001 | 23000 | Neil Sant neil-joseph.c.sant@mbr.mt | 23001 | 26000 | Tiziana Ellul tiziana.a.ellul@mbr.mt |
26001 | 27000 | Anthony Sciberras anthony-michael.sciberras@mbr.mt | 27001 | 28000 | Mark Schembri mark.f.schembri@mbr.mt |
28001 | 30000 | Maria Caruana maria.l.caruana@mbr.mt | 30001 | 31000 | Damian Borg damian.borg@mbr.mt |
31001 | 32000 | Mark Schembri mark.f.schembri@mbr.mt | 32001 | 33000 | Neil Sant neil-joseph.c.sant@mbr.mt |
33001 | 35000 | Maria Caruana maria.l.caruana@mbr.mt | 35001 | 36000 | Geoffrey Agius geoffrey.agius@mbr.mt |
36001 | 37000 | Mark Schembri mark.f.schembri@mbr.mt | 37001 | 39000 | Raissa Accarino raissa.a.accarino@mbr.mt |
39001 | 40000 | Neil Sant neil-joseph.c.sant@mbr.mt | 40001 | 41000 | Anthony Sciberras anthony-michael.sciberras@mbr.mt |
41001 | 42000 | Maria Caruana maria.l.caruana@mbr.mt | 42001 | 43000 | Raissa Accarino raissa.a.accarino@mbr.mt |
43001 | 45000 | Carl Gauci carl.gauci@mbr.mt | 45001 | 46000 | Mark Schembri mark.f.schembri@mbr.mt |
46001 | 47000 | Neil Sant neil-joseph.c.sant@mbr.mt | 47001 | 48000 | Damian Borg damian.borg@mbr.mt |
48001 | 49000 | Mark Schembri mark.f.schembri@mbr.mt | 49001 | 50000 | Raissa Accarino raissa.a.accarino@mbr.mt |
50001 | 51000 | Anthony Sciberras anthony-michael.sciberras@mbr.mt | 51001 | 52000 | Annalise Sargent annaliza.sargent@mbr.mt |
52001 | 53000 | Maria Caruana maria.l.caruana@mbr.mt | 53001 | 54000 | Anthony Sciberras anthony-michael.sciberras@mbr.mt |
54001 | 57000 | Geoffrey Agius geoffrey.agius@mbr.mt | 57001 | 58000 | Mark Schembri mark.f.schembri@mbr.mt |
58001 | 59000 | Raissa Accarino raissa.a.accarino@mbr.mt | 59001 | 60000 | Daniela Azzopardi daniela.d.azzopardi@mbr.mt |
60001 | 61000 | Damian Borg damian.borg@mbr.mt | 61001 | 62000 | Neil Sant neil-joseph.c.sant@mbr.mt |
62001 | 63000 | Geoffrey Agius geoffrey.agius@mbr.mt | 63001 | 64000 | Anthony Sciberras anthony-michael.sciberras@mbr.mt |
64001 | 65000 | Stephanie Spiteri Vassallo stephanie.spiteri-vassallo@mbr.mt | 65001 | 66000 | Damian Borg damian.borg@mbr.mt |
66001 | 67000 | Mark Schembri mark.f.schembri@mbr.mt | 67001 | 69000 | Daniela Azzopardi daniela.d.azzopardi@mbr.mt |
69001 | 70000 | Annalise Sargent annaliza.sargent@mbr.mt | 70001 | 72000 | Carl Gauci carl.gauci@mbr.mt |
72001 | 73000 | Anthony Sciberras anthony-michael.sciberras@mbr.mt | 73001 | 74000 | Mark Schembri mark.f.schembri@mbr.mt |
74001 | 75000 | Maria Caruana maria.l.caruana@mbr.mt | 75001 | 76000 | Melanie Damato melanie.damato@mbr.mt |
76001 | 77000 | Daniela Azzopardi daniela.d.azzopardi@mbr.mt | 77001 | 78000 | Anthony Sciberras anthony-michael.sciberras@mbr.mt |
78001 | 80000 | Melanie Damato melanie.damato@mbr.mt | 80001 | 81000 | Damian Borg damian.borg@mbr.mt |
81001 | 82000 | Annalise Sargent annaliza.sargent@mbr.mt | 82001 | 83000 | Raissa Accarino raissa.a.accarino@mbr.mt |
83001 | 84000 | Damian Borg damian.borg@mbr.mt | 84001 | 85000 | Antonella Grech antonella.d.grech@mbr.mt |
85001 | 86000 | Raissa Accarino raissa.a.accarino@mbr.mt | 86001 | 87000 | Neil Sant neil-joseph.c.sant@mbr.mt |
87001 | 88000 | Daniela Azzopardi daniela.d.azzopardi@mbr.mt | 88001 | 90000 | Tiziana Ellul tiziana.a.ellul@mbr.mt |
90001 | 91000 | Annalise Sargent annaliza.sargent@mbr.mt | 91001 | 92000 | Geoffrey Agius geoffrey.agius@mbr.mt |
92001 | 93000 | Neil Sant neil-joseph.c.sant@mbr.mt | 93001 | 94000 | Tiziana Ellul tiziana.a.ellul@mbr.mt |
94001 | 95000 | Carl Gauci carl.gauci@mbr.mt | 95001 | 96000 | Antonella Grech antonella.d.grech@mbr.mt |
96001 | 97000 | Annalise Sargent annaliza.sargent@mbr.mt | 97001 | 97500 | Raissa Accarino raissa.a.accarino@mbr.mt |
97501 | 98000 | Antonella Grech antonella.d.grech@mbr.mt | 98001 | 99000 | Stephanie Spiteri Vassallo stephanie.spiteri-vassallo@mbr.mt |
SV | Christian Abela – christian.l.abela@mbr.mt |
OC | Claire Camilleri Borg – claire.camilleri-borg@mbr.mt |
PCOMM | Ivan Camilleri – ivan.camilleri@mbr.mt |
SE | Ivan Camilleri – ivan.camilleri@mbr.mt |
EEIG | Ivan Camilleri – ivan.camilleri@mbr.mt |
P | Natalie Farrugia – nathalie.a.farrugia@mbr.mt |
