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Last Updated on August 19, 2022

Digital Receptionist Guidelines

The Digital Receptionist or Answering Machine for the MBR (22582300) has been updated with the following settings: 

At the start of the call, Press 1 to continue in Maltese or Press 2 to continue in English. 

You will now have the following 5 options to choose from: 

  • Press 1 to order certificates or certified documents. You can also send an e-mail to orders.mbr@mbr.mt for assistance. 
  • Press 2 for assistance about company name reservation. 
  • Press 3 for assistance about the online system. You can also send an e-mail to support.mbr@mbr.mt. 
  • Press 4 if you need assistance from a desk officer that does not include the previous options. 
  • Press 5 for any other query or assistance. 

When selecting option 4, you will be asked to either Press 1 to talk a desk officer of a registered company (with a C number) or Press 0 for other types of commercial partnerships. If you pressed 1 in this part, dial the digits (C number) of the company and the system will pass you through to the desk officer responsible. 

The MBR Call Centre is open from Monday to Thursday from 8am to noon, and from 1pm to 4pm and on Fridays from 8am to noon. 

The International & Corporate Taxation Unit (ICTU) make use of the same opening hours for telephone calls and have a different telephone line, which is 22582200. 

Company Allocations (C Companies)

FROMTODESK OFFICERFROM TODESK OFFICER
11000Tiziana Ellul
tiziana.a.ellul@mbr.mt		10012000Carl Gauci
carl.gauci@mbr.mt
20013000Marylyse Galea
marylyse.a.galea@mbr.mt		30014000Christian Abela christian.l.abela@mbr.mt
40016000Tiziana Ellul
tiziana.a.ellul@mbr.mt		60018000Geoffrey Agius
geoffrey.agius@mbr.mt
80019000Tiziana Ellul
tiziana.a.ellul@mbr.mt		900113000Carl Gauci
carl.gauci@mbr.mt
1300114000Kylie Chetcuti kylie.chetcuti.1@mbr.mt1400115000Damian Borg
damian.borg@mbr.mt
1500116000Mark Schembri
mark.f.schembri@mbr.mt		1600117000Damian Borg
damian.borg@mbr.mt
1700118000Kylie Chetcuti kylie.chetcuti.1@mbr.mt1800119000Melanie Damato
melanie.damato@mbr.mt
1900120000Ruth Agius ruth.agius.2@mbr.mt2000121000Kylie Chetcuti kylie.chetcuti.1@mbr.mt
2100123000 Martina Filletti
martina.filletti.1@mbr.mt 		2300126000Tiziana Ellul
tiziana.a.ellul@mbr.mt
2600127000Ruth Agius ruth.agius.2@mbr.mt2700128000Mark Schembri
mark.f.schembri@mbr.mt
2800130000Christian Abela christian.l.abela@mbr.mt3000131000Damian Borg
damian.borg@mbr.mt
3100132000Mark Schembri
mark.f.schembri@mbr.mt		3200133000 Martina Filletti
martina.filletti.1@mbr.mt
3300135000Christian Abela christian.l.abela@mbr.mt3500137000Marylyse Galea
marylyse.a.galea@mbr.mt
3700139000Kylie Chetcuti kylie.chetcuti.1@mbr.mt3900140000Martina Filletti
martina.filletti.1@mbr.mt
4000141000Ruth Agius ruth.agius.2@mbr.mt4100142000Christian Abela christian.l.abela@mbr.mt
4200143000Raissa Accarino
raissa.a.accarino@mbr.m		4300145000Carl Gauci
carl.gauci@mbr.mt
4500146000Mark Schembri
mark.f.schembri@mbr.mt		4600147000Kylie Chetcuti kylie.chetcuti.1@mbr.mt
4700148000 Marylyse Galea
marylyse.a.galea@mbr.mt		4800149000Mark Schembri
mark.f.schembri@mbr.mt
4900150000Raissa Accarino
raissa.a.accarino@mbr.mt		5000151000Ruth Agius ruth.agius.2@mbr.mt
5100152000Annalise Sargent
annaliza.sargent@mbr.mt		5100152000Annalise Sargent
annaliza.sargent@mbr.mt
5200154000Marylyse Galea
marylyse.a.galea@mbr.mt		5400157000Geoffrey Agius
geoffrey.agius@mbr.mt
5700158000Mark Schembri
mark.f.schembri@mbr.mt		5800159000Raissa Accarino
raissa.a.accarino@mbr.mt
5900160000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt		6000161000Damian Borg
damian.borg@mbr.mt
6100162000Martina Filletti
martina.filletti.1@mbr.mt 		6200163000Geoffrey Agius
geoffrey.agius@mbr.mt
6300164000Ruth Agius ruth.agius.2@mbr.mt6400165000Stephanie Spiteri Vassallo
stephanie.spiteri-vassallo@mbr.mt
6500166000Damian Borg
damian.borg@mbr.mt		6600167000Mark Schembri
mark.f.schembri@mbr.mt
6700169000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt		6900170000Annalise Sargent
annaliza.sargent@mbr.mt
7000171000Carl Gauci
carl.gauci@mbr.mt		7100172000Kylie Chetcuti kylie.chetcuti.1@mbr.mt
7200173000Ruth Agius ruth.agius.2@mbr.mt7300174000Mark Schembri
mark.f.schembri@mbr.mt
7400175000Christian Abela christian.l.abela@mbr.mt7500176000Melanie Damato
melanie.damato@mbr.mt
7600177000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt		7700178000Ruth Agius ruth.agius.2@mbr.mt
7800180000Melanie Damato
melanie.damato@mbr.mt		8000181000Damian Borg
damian.borg@mbr.mt
8100182000Annalise Sargent
annaliza.sargent@mbr.mt		8200183000Raissa Accarino
raissa.a.accarino@mbr.mt
8300184000Damian Borg
damian.borg@mbr.mt		8400185000Antonella Grech
antonella.d.grech@mbr.mt
8500186000Raissa Accarino
raissa.a.accarino@mbr.mt		8600187000 Martina Filletti
martina.filletti.1@mbr.mt
8700188000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt		8800190000Tiziana Ellul
tiziana.a.ellul@mbr.mt
9000191000Kylie Chetcuti kylie.chetcuti.1@mbr.mt9100192000Geoffrey Agius
geoffrey.agius@mbr.mt
9200193000 Martina Filletti
martina.filletti.1@mbr.mt 		9300194000Marylyse Galea
marylyse.a.galea@mbr.mt
9400195000Carl Gauci
carl.gauci@mbr.mt		9500196000Antonella Grech
antonella.d.grech@mbr.mt
9600197000Annalise Sargent
annaliza.sargent@mbr.mt		9700197500Raissa Accarino
raissa.a.accarino@mbr.mt
9750198000Antonella Grech
antonella.d.grech@mbr.mt		9800199000Stephanie Spiteri Vassallo
stephanie.spiteri-vassallo@mbr.mt
9900199500Annalise Sargent
annaliza.sargent@mbr.mt 		99501100000 Ruth Agius ruth.agius.2@mbr.mt
100001100500Damian Borg
damian.borg@mbr.mt		100501101000Carl Gauci
carl.gauci@mbr.mt
101001101500Mark Schembri
mark.f.schembri@mbr.mt		101501102000Raissa Accarino
raissa.a.accarino@mbr.mt
102001102500Geoffrey Agius
geoffrey.agius@mbr.mt		102501103000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt
103001103500Annalise Sargent
annaliza.sargent@mbr.mt
SVChristian Abela – christian.l.abela@mbr.mt
OCClaire Camilleri Borg – claire.camilleri-borg@mbr.mt
PCOMMIvan Camilleri – ivan.camilleri@mbr.mt
SEIvan Camilleri – ivan.camilleri@mbr.mt
EEIGIvan Camilleri – ivan.camilleri@mbr.mt
PNatalie Farrugia – nathalie.a.farrugia@mbr.mt
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