Last Updated on April 12, 2022
Digital Receptionist Guidelines
The Digital Receptionist or Answering Machine for the MBR (22582300) has been updated with the following settings:
At the start of the call, Press 1 to continue in Maltese or Press 2 to continue in English.
You will now have the following 5 options to choose from:
- Press 1 to order certificates or certified documents. You can also send an e-mail to orders.mbr@mbr.mt for assistance.
- Press 2 for assistance about company name reservation.
- Press 3 for assistance about the online system. You can also send an e-mail to support.mbr@mbr.mt.
- Press 4 if you need assistance from a desk officer that does not include the previous options.
- Press 5 for any other query or assistance.
When selecting option 4, you will be asked to either Press 1 to talk a desk officer of a registered company (with a C number) or Press 0 for other types of commercial partnerships. If you pressed 1 in this part, dial the digits (C number) of the company and the system will pass you through to the desk officer responsible.
The MBR Call Centre is open from Monday to Thursday from 8am to noon, and from 1pm to 4pm and on Fridays from 8am to noon.
The International & Corporate Taxation Unit (ICTU) make use of the same opening hours for telephone calls and have a different telephone line, which is

Company Allocations (C Companies)
FROM | TO | DESK OFFICER | FROM | TO | DESK OFFICER |
1 | 1000 | Tiziana Ellul tiziana.a.ellul@mbr.mt | 1001 | 2000 | Carl Gauci carl.gauci@mbr.mt |
2001 | 3000 | Marylyse Galea marylyse.a.galea@mbr.mt | 3001 | 4000 | Christian Abela christian.l.abela@mbr.mt |
4001 | 6000 | Tiziana Ellul tiziana.a.ellul@mbr.mt | 6001 | 8000 | Geoffrey Agius geoffrey.agius@mbr.mt |
8001 | 9000 | Tiziana Ellul tiziana.a.ellul@mbr.mt | 9001 | 13000 | Carl Gauci carl.gauci@mbr.mt |
13001 | 14000 | Kylie Chetcuti kylie.chetcuti.1@mbr.mt | 14001 | 15000 | Damian Borg damian.borg@mbr.mt |
15001 | 16000 | Mark Schembri mark.f.schembri@mbr.mt | 16001 | 17000 | Damian Borg damian.borg@mbr.mt |
17001 | 18000 | Kylie Chetcuti kylie.chetcuti.1@mbr.mt | 18001 | 19000 | Melanie Damato melanie.damato@mbr.mt |
19001 | 20000 | Ruth Agius ruth.agius.2@mbr.mt | 20001 | 21000 | Kylie Chetcuti kylie.chetcuti.1@mbr.mt |
21001 | 23000 | Martina Filletti martina.filletti.1@mbr.mt | 23001 | 26000 | Tiziana Ellul tiziana.a.ellul@mbr.mt |
26001 | 27000 | Ruth Agius ruth.agius.2@mbr.mt | 27001 | 28000 | Mark Schembri mark.f.schembri@mbr.mt |
28001 | 30000 | Christian Abela christian.l.abela@mbr.mt | 30001 | 31000 | Damian Borg damian.borg@mbr.mt |
31001 | 32000 | Mark Schembri mark.f.schembri@mbr.mt | 32001 | 33000 | Martina Filletti martina.filletti.1@mbr.mt |
33001 | 35000 | Christian Abela christian.l.abela@mbr.mt | 35001 | 37000 | Marylyse Galea marylyse.a.galea@mbr.mt |
37001 | 39000 | Kylie Chetcuti kylie.chetcuti.1@mbr.mt | 39001 | 40000 | Martina Filletti martina.filletti.1@mbr.mt |
40001 | 41000 | Ruth Agius ruth.agius.2@mbr.mt | 41001 | 42000 | Christian Abela christian.l.abela@mbr.mt |
42001 | 43000 | Raissa Accarino raissa.a.accarino@mbr.m | 43001 | 45000 | Carl Gauci carl.gauci@mbr.mt |
45001 | 46000 | Mark Schembri mark.f.schembri@mbr.mt | 46001 | 47000 | Kylie Chetcuti kylie.chetcuti.1@mbr.mt |
47001 | 48000 | Marylyse Galea marylyse.a.galea@mbr.mt | 48001 | 49000 | Mark Schembri mark.f.schembri@mbr.mt |
49001 | 50000 | Raissa Accarino raissa.a.accarino@mbr.mt | 50001 | 51000 | Ruth Agius ruth.agius.2@mbr.mt |
51001 | 52000 | Annalise Sargent annaliza.sargent@mbr.mt | 51001 | 52000 | Annalise Sargent annaliza.sargent@mbr.mt |
52001 | 54000 | Marylyse Galea marylyse.a.galea@mbr.mt | 54001 | 57000 | Geoffrey Agius geoffrey.agius@mbr.mt |
57001 | 58000 | Mark Schembri mark.f.schembri@mbr.mt | 58001 | 59000 | Raissa Accarino raissa.a.accarino@mbr.mt |
59001 | 60000 | Daniela Azzopardi daniela.d.azzopardi@mbr.mt | 60001 | 61000 | Damian Borg damian.borg@mbr.mt |
61001 | 62000 | Martina Filletti martina.filletti.1@mbr.mt | 62001 | 63000 | Geoffrey Agius geoffrey.agius@mbr.mt |
63001 | 64000 | Ruth Agius ruth.agius.2@mbr.mt | 64001 | 65000 | Stephanie Spiteri Vassallo stephanie.spiteri-vassallo@mbr.mt |
65001 | 66000 | Damian Borg damian.borg@mbr.mt | 66001 | 67000 | Mark Schembri mark.f.schembri@mbr.mt |
67001 | 69000 | Daniela Azzopardi daniela.d.azzopardi@mbr.mt | 69001 | 70000 | Annalise Sargent annaliza.sargent@mbr.mt |
70001 | 71000 | Carl Gauci carl.gauci@mbr.mt | 71001 | 72000 | Kylie Chetcuti kylie.chetcuti.1@mbr.mt |
72001 | 73000 | Ruth Agius ruth.agius.2@mbr.mt | 73001 | 74000 | Mark Schembri mark.f.schembri@mbr.mt |
74001 | 75000 | Christian Abela christian.l.abela@mbr.mt | 75001 | 76000 | Melanie Damato melanie.damato@mbr.mt |
76001 | 77000 | Daniela Azzopardi daniela.d.azzopardi@mbr.mt | 77001 | 78000 | Ruth Agius ruth.agius.2@mbr.mt |
78001 | 80000 | Melanie Damato melanie.damato@mbr.mt | 80001 | 81000 | Damian Borg damian.borg@mbr.mt |
81001 | 82000 | Annalise Sargent annaliza.sargent@mbr.mt | 82001 | 83000 | Raissa Accarino raissa.a.accarino@mbr.mt |
83001 | 84000 | Damian Borg damian.borg@mbr.mt | 84001 | 85000 | Antonella Grech antonella.d.grech@mbr.mt |
85001 | 86000 | Raissa Accarino raissa.a.accarino@mbr.mt | 86001 | 87000 | Martina Filletti martina.filletti.1@mbr.mt |
87001 | 88000 | Daniela Azzopardi daniela.d.azzopardi@mbr.mt | 88001 | 90000 | Tiziana Ellul tiziana.a.ellul@mbr.mt |
90001 | 91000 | Kylie Chetcuti kylie.chetcuti.1@mbr.mt | 91001 | 92000 | Geoffrey Agius geoffrey.agius@mbr.mt |
92001 | 93000 | Martina Filletti martina.filletti.1@mbr.mt | 93001 | 94000 | Marylyse Galea marylyse.a.galea@mbr.mt |
94001 | 95000 | Carl Gauci carl.gauci@mbr.mt | 95001 | 96000 | Antonella Grech antonella.d.grech@mbr.mt |
96001 | 97000 | Annalise Sargent annaliza.sargent@mbr.mt | 97001 | 97500 | Raissa Accarino raissa.a.accarino@mbr.mt |
97501 | 98000 | Antonella Grech antonella.d.grech@mbr.mt | 98001 | 99000 | Stephanie Spiteri Vassallo stephanie.spiteri-vassallo@mbr.mt |
99001 | 99500 | Annalise Sargent annaliza.sargent@mbr.mt | 99501 | 100000 | Ruth Agius ruth.agius.2@mbr.mt |
100001 | 100500 | Damian Borg damian.borg@mbr.mt | 100501 | 101000 | Carl Gauci carl.gauci@mbr.mt |
101001 | 101500 | Mark Schembri mark.f.schembri@mbr.mt | 101501 | 102000 | Raissa Accarino raissa.a.accarino@mbr.mt |
SV | Christian Abela – christian.l.abela@mbr.mt |
OC | Claire Camilleri Borg – claire.camilleri-borg@mbr.mt |
PCOMM | Ivan Camilleri – ivan.camilleri@mbr.mt |
SE | Ivan Camilleri – ivan.camilleri@mbr.mt |
EEIG | Ivan Camilleri – ivan.camilleri@mbr.mt |
P | Natalie Farrugia – nathalie.a.farrugia@mbr.mt |
