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Digital Receptionist Guidelines

The Digital Receptionist or Answering Machine for the MBR (22582300) has been updated with the following settings: 

At the start of the call, Press 1 to continue in Maltese or Press 2 to continue in English. 

You will now have the following 5 options to choose from: 

  • Press 1 to order certificates or certified documents. You can also send an e-mail to orders.mbr@mbr.mt for assistance. 
  • Press 2 for assistance about company name reservation. 
  • Press 3 for assistance about the online system. You can also send an e-mail to support.mbr@mbr.mt. 
  • Press 4 if you need assistance from a desk officer that does not include the previous options. 
  • Press 5 for any other query or assistance. 

When selecting option 4, you will be asked to either Press 1 to talk a desk officer of a registered company (with a C number) or Press 0 for other types of commercial partnerships. If you pressed 1 in this part, dial the digits (C number) of the company and the system will pass you through to the desk officer responsible. 

The MBR Call Centre is open from Monday to Thursday from 8am to noon, and from 1pm to 4pm and on Fridays from 8am to noon. 

The International & Corporate Taxation Unit (ICTU) make use of the same opening hours for telephone calls and have a different telephone line, which is 22582200. 

Company Allocations (C Companies)

FROMTODESK OFFICERFROM TODESK OFFICER
11000Tiziana Ellul
tiziana.a.ellul@mbr.mt		5200153000Maria Caruana
maria.l.caruana@mbr.mt
10012000Carl Gauci
carl.gauci@mbr.mt		5300154000Anthony Sciberras
anthony-michael.sciberras@mbr.mt
20013000Tiziana Ellul
tiziana.a.ellul@mbr.mt		5400157000Geoffrey Agius
geoffrey.agius@mbr.mt
30014000Maria Caruana
maria.l.caruana@mbr.mt		5700158000Mark Schembri
mark.f.schembri@mbr.mt
40016000Tiziana Ellul
tiziana.a.ellul@mbr.mt		5800159000Raissa Accarino
raissa.a.accarino@mbr.mt
60018000Geoffrey Agius
geoffrey.agius@mbr.mt		5900160000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt
80019000Tiziana Ellul
tiziana.a.ellul@mbr.mt		6000161000Damian Borg
damian.borg@mbr.mt
900113000Carl Gauci
carl.gauci@mbr.mt		6100162000Neil Sant
neil-joseph.c.sant@mbr.mt
1300114000Neil Sant
neil-joseph.c.sant@mbr.mt		6200163000Geoffrey Agius
geoffrey.agius@mbr.mt
1400115000Damian Borg
damian.borg@mbr.mt		6300164000Anthony Sciberras
anthony-michael.sciberras@mbr.mt
1500116000Mark Schembri
mark.f.schembri@mbr.mt		6400165000Maria Caruana
maria.l.caruana@mbr.mt
1600117000Damian Borg
damian.borg@mbr.mt		6500166000Damian Borg
damian.borg@mbr.mt
1700118000Maria Caruana
maria.l.caruana@mbr.mt		6600167000Mark Schembri
mark.f.schembri@mbr.mt
1800119000Melanie Damato
melanie.damato@mbr.mt		6700169000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt
1900120000Anthony Sciberras
anthony-michael.sciberras@mbr.mt		6900170000Ivan Camilleri
ivan.camilleri@mbr.mt
2000121000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt		7000172000Carl Gauci
carl.gauci@mbr.mt
2100123000Neil Sant
neil-joseph.c.sant@mbr.mt		7200173000Anthony Sciberras
anthony-michael.sciberras@mbr.mt
2300126000Tiziana Ellul
tiziana.a.ellul@mbr.mt		7300174000Mark Schembri
mark.f.schembri@mbr.mt
2600127000Anthony Sciberras
anthony-michael.sciberras@mbr.mt		7400175000Maria Caruana
maria.l.caruana@mbr.mt
2700128000Mark Schembri
mark.f.schembri@mbr.mt		7500176000Melanie Damato
melanie.damato@mbr.mt
2800130000Maria Caruana
maria.l.caruana@mbr.mt		7600177000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt
3000131000Damian Borg
damian.borg@mbr.mt		7700178000Anthony Sciberras
anthony-michael.sciberras@mbr.mt
3100132000Mark Schembri
mark.f.schembri@mbr.mt		7800180000Melanie Damato
melanie.damato@mbr.mt
3200133000Neil Sant
neil-joseph.c.sant@mbr.mt		8000181000Damian Borg
damian.borg@mbr.mt
3300135000Maria Caruana
maria.l.caruana@mbr.mt		8100182000Claire Camilleri Borg claire.camilleri-borg@mbr.mt
3500136000Geoffrey Agius
geoffrey.agius@mbr.mt		8200183000Raissa Accarino
raissa.a.accarino@mbr.mt
3600137000Mark Schembri
mark.f.schembri@mbr.mt		8300184000Damian Borg
damian.borg@mbr.mt
3700139000Raissa Accarino
raissa.a.accarino@mbr.mt		8400185000Antonella Grech
antonella.d.grech@mbr.mt
3900140000Neil Sant
neil-joseph.c.sant@mbr.mt		8500186000Raissa Accarino
raissa.a.accarino@mbr.mt
4000141000Anthony Sciberras
anthony-michael.sciberras@mbr.mt		8600187000Neil Sant
neil-joseph.c.sant@mbr.mt
4100142000Maria Caruana
maria.l.caruana@mbr.mt		8700188000Daniela Azzopardi
daniela.d.azzopardi@mbr.mt
4200143000Raissa Accarino
raissa.a.accarino@mbr.mt		8800190000Tiziana Ellul
tiziana.a.ellul@mbr.mt
4300145000Carl Gauci
carl.gauci@mbr.mt		9000191000Christian Abela christian.l.abela@mbr.mt
4500146000Mark Schembri
mark.f.schembri@mbr.mt		9100192000Geoffrey Agius
geoffrey.agius@mbr.mt
4600147000Neil Sant
neil-joseph.c.sant@mbr.mt		9200193000Neil Sant
neil-joseph.c.sant@mbr.mt
4700148000Damian Borg
damian.borg@mbr.mt		9300194000Tiziana Ellul
tiziana.a.ellul@mbr.mt
4800149000Mark Schembri
mark.f.schembri@mbr.mt		9400195000Carl Gauci
carl.gauci@mbr.mt
4900150000Raissa Accarino
raissa.a.accarino@mbr.mt		9500196000Antonella Grech
antonella.d.grech@mbr.mt
5000151000Anthony Sciberras
anthony-michael.sciberras@mbr.mt		9600197000TBC
5100152000Natalie Farrugia
nathalie.a.farrugia@mbr.mt		9700198000TBC
SVChristian Abela – christian.l.abela@mbr.mt
OCClaire Camilleri Borg – claire.camilleri-borg@mbr.mt
PCOMMIvan Camilleri – ivan.camilleri@mbr.mt
SEIvan Camilleri – ivan.camilleri@mbr.mt
EEIGIvan Camilleri – ivan.camilleri@mbr.mt
PNatalie Farrugia – nathalie.a.farrugia@mbr.mt
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